Managed Service Providers

Our Perspective

As technology becomes increasingly central to business operations, small and mid-sized companies need more than just reactive IT support, they need strategic partners who can keep them secure, efficient, and focused on growth. Managed Service Providers (MSPs) sit at the heart of this transformation, offering proactive, high-touch IT solutions that are essential in today’s digital and distributed work environment.

Our investment in Complete Network, a leading MSP, reflects this conviction. Complete’s approach - combining personalized service with enterprise-grade capabilities - mirrors what we believe is the future of the industry. With growing demand, recurring revenue models, and a fragmented market full of strong regional operators, MSPs represent a compelling opportunity for long-term growth and thoughtful consolidation. 

Backed by Heritage’s operational mindset and long-term capital, we’re helping Complete and our growing group of MSPs scale sustainably while preserving their commitment to service excellence.

What we're looking for

We are actively seeking more MSPs across the U.S. that deliver exceptional service and act as trusted IT partners within their communities.

Our ideal partners:

• Have a strong base of recurring revenue through managed service agreements
• Deliver proactive, customer-first support with a high-touch service model
• Serve small and mid-sized businesses across industries with deep client relationships
• Have a clear path for leadership continuity or succession
• Are looking for a strategic partner to help grow via investment in people, systems, organic sales, and M&A

Heritage offers more than capital. We bring strategic guidance, operational support, and a deep respect for the legacy founders have built. Whether you’re looking to scale or plan your next chapter, we’re a committed, long-term partner with the experience to help take your MSP to the next level.